DDPCShares is not endorsed or affiliated with the Double Down Facebook game, Double Down Interactive LLC, IGT or their affiliates.
DDPCshares Tech Support
NEED HELP WITH SOMETHING?
We can help with anything related to our website, but usually anything beyond that we cannot help you with.
So, I'll take you through a few examples of what we CAN'T help you with:
"All my chips are gone from my account."
We can't help with this. You'll need to reach out to DDC.
"I purchased chips but they aren't on my account."
We can't help with this. You'll need to reach out to DDC.
"I won _____ in a jackpot and didn't receive it."
We can't help with this. You'll need to reach out to DDC.
"I got a connection error while playing and don't have my chips."
We can't help with this. You'll need to reach out to DDC.
"I got a connection error and lost my free spins."
We can't help with this. You'll need to reach out to DDC.
"The link says expired or already redeemed."
We can't help with this. You might have already claimed it at some point, if not, reach out to DDC.
Here are some examples of what we can help with:
"Your website isn't loading for me."
We could possibly be having server issues. Reach out to us: [email protected] or on Facebook Messenger.
"When I click on a link, I get an error."
The link could possibly be broken, we can fix this. Reach out to us: [email protected] or on Facebook Messenger.
"I get a black screen while trying to play."
This is usually a cache issue - while it is outside of our control, I can help walk you through the steps needed to get it fixed. Just reach out via [email protected] or on Facebook Messenger.
HELPFUL RESOURCES
Open a ticket with DDC:
https://support.doubledowncasino.com/hc ... quests/new
Ticket Guide:
https://www.ddpcshares.com/ddpc_article ... ort_Ticket
Already redeemed links:
https://www.ddpcshares.com/ddpc_article ... emed_Links
Broken codes vs already redeemed links:
https://www.ddpcshares.com/ddpc_article ... emed_Codes
Thanks for being the best part of DDPCshares!
DDPCShares is not endorsed or affiliated with the Double Down Facebook game, Double Down Interactive LLC, IGT or their affiliates.
Double Down Casino chips hold no real-world monetary value and cannot be traded for any tangible products or services
Additional Information
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This site was created to develop a safe, scam free and positive environment where we can share all things double down casino. If you can not flourish in this type of environment maybe this place is not for you. We will not tolerate any slander or libel against Double Down Casino or their affiliates. You will be banned without notice.
DDPCshares.com Official Facebook Page:
https://www.facebook.com/DDPCsharesonline
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https://www.ddpcshares.com/double_down_casino_helpful_information/10854/We_Are_DDPCShares!
DDPCshares.com Forums:
https://www.ddpcshares.com/forum/
Helpful information on Double Down Casino:
https://www.ddpcshares.com/double_down_casino_helpful_information
Community Guidelines:
https://www.ddpcshares.com/forum/viewtopic.php?f=5&t=237
Contact Double Down Casino directly:
https://www.ddpcshares.com/contact_double_down
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DDPCShares is not endorsed or affiliated with the Double Down Facebook game, Double Down Interactive LLC, IGT or their affiliates.
